Privacy Policy

Last Updated: February 2026

1. Information We Collect

1.1. Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, billing address, and payment information.

1.2. Non-Personal Information: We may collect non-personal information such as your browser type, IP address, and browsing behavior for analytics purposes.

2. How We Use Your Information

To provide and maintain our services, process transactions, and communicate with you regarding your account.
To improve our website, personalize your experience, and analyze usage trends.
To send you promotional materials and updates, subject to your consent where required.

3. How We Share Your Information

3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers to assist in operating our website, processing payments, and other business functions.

3.2. Legal Requirements: We may disclose your information if required by law, or in response to legal requests, to protect our rights or those of others.

4. Security of Your Information

We use appropriate technical and organizational measures to protect your personal information. However, no security measure is completely secure, and we cannot guarantee absolute protection.

5. Your Rights

You may review and update your personal information by accessing your account settings.
You may opt-out of receiving promotional communications by following the unsubscribe instructions included in such emails.
You can delete your personal information by contacting Customer Support.

How to Delete Your Account

You can delete your personal information by contacting the customer support by phone or chat so they can help you.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the Last Updated date will be revised accordingly.

8. Care Policy and Fault Matrix

Definitions: A refund is the process of returning money to a customer after a product is returned, or an order issue occurs. An exchange allows the customer to replace a purchased item.

Refund Policy: Refunds are not offered unless there is an issue with the order. Requests are evaluated case-by-case within 48 hours.

Exchange Policy: Exchanges are allowed based on product category and policy conditions.

Electronics: Defective electronics reported within 48 hours may qualify for replacement. Warranty repairs follow vendor procedures.